FlyerTalk Forums - View Single Post - TSA customer relations in checkpoint queue
Old Jul 16, 2012 | 6:50 am
  #28  
FliesWay2Much
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Originally Posted by jkhuggins
In short: when a TSO begins such a smalltalk conversation with a passenger, there's no way for the passenger to know whether the TSO is honestly trying to be friendly and helpful, or whether the TSO is engaging in a criminal interrogation of a suspected terrorist. And that's sad.
One has to assume that the motivation behind any conversation with anyone wearing a TSA badge is to interrogate you. I, too, wish is wasn't this way. But, the TSA did it to themselves, and it's up to us to remind the "nice people" that we are treating them this way because of their agency's policies and because of their choice of employer.
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