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Thread: Open Door Policy
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Old Jul 11, 2012 | 4:12 pm
  #11  
BKKLEE
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Join Date: Jul 2005
Location: Thailand
Programs: Marriott - P; HH - G; Hyatt - P; Avis - LT First
Posts: 5,023
IMO, contacting Customer Services would be a better route for this type of situation.............

Originally Posted by rcross23
......is a good idea to contact Marriott Rewards. Depending on the OP's status, his complaint may carry some weight (hopefully).
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