Originally Posted by Globalkit

CO Paperwork that United is now having to use on board is inaccurate. Not only does it not give your status it does not show Elite Passengers in the coach cabin. The final paperwork that the gate agent produces for the inflight crew is so SCREWED up. Does not show correct passenger count, status, customers that need assistance...nothing. United took Continentals 60 year old computer system named SHARES. It has messed up the entire system especially for those passengers loyal to UA and makes the money for UA. The upgrades are so messed up, SHARES does not have the ability to Upgrade in status order. Write Smisek! ANd if your a Shareholder Vote NO for Tilton and Smisek, get them out.