FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old May 9, 2012 | 6:05 pm
  #3247  
andrewwm
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Join Date: May 2007
Location: variously: PVG, SFO, LHR
Programs: AA ExPlat, UA 1MM Gold, Hyatt Glob, Marriott Plat, IHG Plat, HH Gold
Posts: 1,678
Originally Posted by nova08
This evening I finally received a response (several weeks late, though not entirely their fault, I had some issues with a spam filter the first time they responded) from 1kvoice. It was in regards to my complaint of significant website outages (There were several days in late April when I could not access UA.com for 6+ hours) and late posting flights (Yes they finally posted and they weren't nearly as late as many of you have experienced).

Their response....Sorry, thanks for being 1K, have a great day. Why I expected anything more is beyond me.
Your issues were fixed? I understand if you are complaining in that you wanted the problems brought to management attention (which, from what you wrote, happened), but were you also expecting compensation?
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