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Thread: Delta Changed my reward flight, charged me more miles.
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Old May 2, 2012 | 8:52 am
  #10  
lrbenko
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Originally Posted by NWA/Deltaflygirl
I hate the hipshot 'complain' reaction, and prefer to give the agent the benefit of the doubt - perhaps they didn't reissue it properly, and THOUGHT it went through as an even exchange as a schedule change like it should have?

I'm not saying an enquirery isn't needed, but even Premium Sales and Service agents are still human, and make the odd mistake. It'll get fixed, I'm sure.
That could be the case. I just thought this instance was odd. Wanted to see if other people had similar experiences. In my post, I ask if I should be able to get the miles difference, so I don't think I was really hipshot 'complaining', but thanks for your input.
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