Originally Posted by
arjundutt
Is this for only certain Marriotts? In all the time I've been with Marriott, I dont think I've actually received one of these - maybe 2 years ago in London - but never seen this for a US hotel.
I've been offered Virtual Concierge at virtually all JW and FS Marriotts that I have stayed at, which is about 75% of my stays. Very few CY/FFIs offer it. If I need someone in advance, I will try to email the GM of the CY/FFI hotels a few days prior. Ren properties usually have Virtual Concierge, but they don't seem to be consistent across the brand.