Originally Posted by
arjundutt
Is this for only certain Marriotts? In all the time I've been with Marriott, I dont think I've actually received one of these - maybe 2 years ago in London - but never seen this for a US hotel.
I actually called a hotel to ask how to use this a few weeks ago for a stay that I had, and the hotel did not even know what it was or that it existed
so, apparently, not all hotels offer it, or have been trained for virtual concierge.