Originally Posted by
travelcomments
E-mail from "Corporate Customer Care" in response to having sent an e-mail to 1K about three weeks ago:
"I am sorry to hear about all the problems that you had .... I would like to recommend that you call our Premier Priority Desk at XXX XXX XXXX. Calling the number will connect you to a Premier Priority Desk customer service representative specially trained to answer questions pertaining to our Premier travelers."
isn't the number above the old 1K desk number? It's now the "premier priority desk?". Just another indication that 1K means nothing at the new United.

Last edited by iluv2fly; Apr 16, 2012 at 3:05 am
Reason: quote