Originally Posted by
iquitos
Don't really mind. In fact I want to know who is who so I don't say something nasty about Jeff or his coffee to the wrong team. Senior PMUA employees have been in open rebellion for years. They are generally quite open about their concerns. Of course it isn't the way it should be but these folks have been through hell including the drastic devaluation of their pensions. Why else would some of these seniors still be working the aisles? Maybe by the time Jeff gets all the planes painted they will have come to terms with their new reality. Most of them are too old and experienced to act like robots and peak according to scripts.
The service culture in the US has changed for the worse.
I got a laugh on Tuesday riding the "prison bus" at IAD from main to the D corridor with a PMUA pilot. The pilot was having a conversation with another passenger about the crew of UA93, the passenger was misquoting the name of the FO, of who the pilot was as a AF personal friend of. After a bit of back and forth, the pilot commented that the new airline is "United in name only, everything is really Continental." I followed up with logo, font, shares, etc.