Originally Posted by
jayer
FDGUY, please comment on your experience and the legal framework of guests staying over after their reservation has expired by its own term.
When I was traveling on business, every week, mostly staying in the same few hotels, some would always extend us when we underestimated the work and could not leave town on time (and had not checked out yet). We were repeatedly told that in most states you cannot legally push a guest presently in the hotel out the door if they wanted to extend, even if that put the hotel in a rooms-available bind.
(But, I'm also guessing from time to time letting us stay over in our upgraded rooms led to some interesting speeches about status, unavailable upgrades, and being related to somebody named Bill. Or, perhaps even full-hotel unpleasant walk situations for very late arrivals.).
In a few alternative outcomes, I've had professional associates arrive back at their hotel to find their bags packed for them and told there was no space and they would be leaving. (In one case, the thrown-out overstay guest was a VP with Six Continents kryptonite status who had six weeks of upcoming reservations in the hotel deporting him--which got promptly cancelled).
The hotel can't legally evict unless there is a situation regarding payment. If a hotel sees luggage in the room at 7 pm and you are due to check out that day, the hotel may see that and decide to extend your stay whether you like it or not. However, if the guest comes to the desk and asks to extend and the hotel has no availability whatsoever, then the hotel may inform the guest that there is no availability tonight and will need to seek accommodations elsewhere.