FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 28, 2012 | 2:00 pm
  #2642  
c1mth0g
40 Nights
50 Countries Visited
3M
20 Years on Site
 
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,527
Originally Posted by InHouseCounsel
The comments as they worked were "status means nothing now, it all depends on what you paid" and "I wish I could put you in a y fare but the system does not let us do that anymore. They also said they are allowed to waive some fees if they call it "training".
I was in a potential misconnect situation and I was protected in the Y fare bucket on a later flight (I ended up making the original flight). So I think they can do it, it sounds like the 3 agents working on your case didn't know how (maybe I had a PMCO agent).
c1mth0g is offline