How strange. 8AB opened up online and I took them. The united.com view of my reservation immediately after I hit "Continue" showed that we were seated in 8AB. Later, I opened up the reservation again and it said we were in 6C/7G.
The seat map shows 6AC and 7G unoccupied and 8AB occupied.
I called a phone agent: "I see you in 6C and 7G". I was a little more persistent and she followed up with "There's three separate places to see seat assignments for you. In two of those three places, I see you in 8AB. You should be fairly confident that you have those seats."
Gosh.
Originally Posted by
mherdeg
I just encountered a similar problem:
- I have a two-passenger itinerary; we were in 6C/7G.
- I changed our seats online at united.com to 6C/6A.
- After I hit "Continue", mobile.united.com now shows that 6A is occupied and 7G is free.
- But united.com still shows that our seat assignments are 6C/7G.
- I called Reservations and they confirmed that according to their system we are in 6C/6A; they also resynced the ticket and the ticket currently shows us in 6C/6A.
Hoping things look OK at OLCI time.