Originally Posted by
Silver Fox
Me too, having a similar problem. Equipment change, went from aisle to inside seat, cannot change seats and had to call 1K desk, 1K desk show it as changed, seat map doesn't, it really is a POS.
So definitely call.
I just encountered a similar problem:
- I have a two-passenger itinerary; we were in 6C/7G.
- I changed our seats online at united.com to 6C/6A.
- After I hit "Continue", mobile.united.com now shows that 6A is occupied and 7G is free.
- But united.com still shows that our seat assignments are 6C/7G.
- I called Reservations and they confirmed that according to their system we are in 6C/6A; they also resynced the ticket and the ticket currently shows us in 6C/6A.
Hoping things look OK at OLCI time.