Originally Posted by
nycityny
Yes, this has happened to me too. I have a reservation for May with 4 legs to it. On one of the legs, ORD-LGA, my previous seat assignment is gone and the seat map is unavailable. On the other legs everything is fine.
Seat maps and flights on the web site that the Agents cannot see seem to still a problem. Booked direct flight ORD-SFO and after the ticket was issued the return flight was SFO-SAN-ORD. When I called the flight didn't exist. The agent last night "fixed" it all, but couldn't assign seats. I'm going to avoid booking anything else till Monday, the site is clearly hosed, and the call center is slammed.