Originally Posted by
worldexpress
UA Insider, collectively, must have gotten frustrated and angry and quit, telling Smisek to take "this job and you know what" on the way out.
I would, too, if I was fed bs garbage to relay to the educated masses.
Originally Posted by
Boghopper
No updates in the master list for the past six days. Not a good sign, things must be deteriorating as the fixes to the errors cause more errors.
Originally Posted by Pegasus23;18247454[B
]I'm not an insider, nor even know the UA Insiders....yet I miss them.[/B] They did display over a considerable period of time Excellence in knowing the New & Old UACO product; and helped quite a few FT's.
I figure since they were so familiar with most if not all of the systems, they were recruited to go out and about, sharing their knowledge....in various locales. I mean there has to be a plan "B" !
I hope they will be folded into the new group being formed to manage the "New New UA" .....cause the "New UA on paper" just didn't take into consideration, wait for it......... chaos! In the "New UA paper plan" emphasis is on control, and lack of transparency. In the process they also blinded their employees...........
These three quotes are representative of what some other FTers may be thinking about the absence of an update from
UAInsider since March 15.
First of all,
UAInsider has not quit. I have seen their recent activity show up in their profile and they have been looking here in this Forum every day.
Secondly, in my opinion, they have not updated because they likely do not have anything significant to add to post #1. I do not think that they need to come on each day and say "Update today...nothing new to report on all of these issues." They have listed the known issues in post #1 and I assume will report on them when they have some solid information to report.
Thirdly, I do not think
UAInsider has total intimate knowledge of each system. They take our PMs and read this thread to get our feedback. They then pass the information on to the proper departments within UA. When they get information back, they update post #1.
But I'm find it interesting that some may miss them. There has been some
UAInsider bashing in some other threads in this forum. I am glad they are working on our behalf and do not expect them to respond to each PM individually. Some on this forum are upset because they have not received a personal PM back from UAInsider. There are likely hundreds of PMs and they cannot take the time to respond to each. However, I feel confident that they are passing on the information contained in the PMs to the proper departments to collect data from which each department can further investigate. It is possible also that their superiors have held them back on posting new updates at this time. Speculation could be that things are getting worse...but they could also be improving. Reports in some other threads seem to indicate that some problems are starting to gradually get solved. We do not know how representative the persons posting in this Forum are of the entire United MilegePlus system. However, the persons posting on FT are certainly uninhibited in posting their opinions. I grant you, many persons are frustrated and angry.
I am glad that
UAInsider is a presence in this Forum, even though they may not update this thread each day. I have gotten more information from their updates that I have from the United updates page on hub.united.com, which are vague and lack the specifics that
UAInsider's information have given to us.