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Old Mar 21, 2012 | 8:27 am
  #29  
eightblack
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50 Countries Visited
100 Nights
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Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, QF LTG, EK Gold, Marriott Amb, Hyatt Globalist
Posts: 4,006
Originally Posted by eckhaya
With you 100% - EK failed to supply the product purchased and swapped it for an alternative that they can get away with.
Actually, you agreed to it as per the conditions of carriage (CoC), when you purchased your ticket...
5.5 Aircraft
5.5.1 We will try to provide the aircraft specified in our timetable (or specified to you at the time of issue of your Ticket) for your carriage, but cannot guarantee any particular aircraft will be used. We can change the aircraft on which you will be carried, whether for operational, safety, security reasons or otherwise.
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