Originally Posted by
Purdey
Well, for what it's worth, I think ung has a point. I buy biz class from EK to travel ON THE A380 and spend 3-4 hours standing at the bar.
On the London route you do (almost always) pay extra to fly the A380 so (IMHO) they should compensate you if they swap out the aircraft. Good luck with that however, ung, as I expect you to get nowhere with EK on this issue.
I also have a problem with them promising lie flats on the 777 and then swapping the a/c at the last minute to the recliners - I complained to them about this when it happened on both sectors to London return last year and they politely told me to get lost.
I've been enjoying BA's upper deck for the last year but EK's sale prices were too good to miss...
Yes you do. But no one seems to be remotely interested in the fact that EK did not pull the 4 x 380's out of service because they wanted to. They pulled them out of service because an airworthiness directive was issued. So they complied.
There are still A380's flying between LHR and DXB, so if you really needed or wanted to be on one, then you would need to plan accordingly. It's hardly reasonable to expect EK to compensate you for this (IMHO).
And while we're at - lets get to the real crux of this matter. Ung1 knew exactly what he was buying when he ticketed. As a result of me flying the exact same itinerary a week before, he knew he would be up for an equipment swap (given that EK had already published their equipment schedule). Now he wants to remain ignorant of the advance knowledge he has and simply wave his arms and demand compensation. That it my book, is unrealistic and unwarranted.