Originally Posted by
amolkold
Is there a way for EF to fix the "2 Seats Together" selection? For example, I'm flying whY on an A380 and want to get 2 seats together on the upper deck (the A/B or H/J), but because there are 2 seats available together in the middle on the lower deck, that selection doesn't show as an option. But obviously, I don't want those 2 middle seats.
Otherwise, I'm a big fan of the service. Now I'm wishing I had just purchased a $99 annual fee instead of paying $10/month for the past 7 months ...
Assuming that you're talking about a split cabin, where part of the Economy cabin is in the upper deck and part is in the lower deck, at this point that is what the 2 Seats Together option is meant to do, just find 2 seats together under the idea that sitting next to the person you are traveling with is your most important requirement overall.
If you already have seats that are desirable, just not together, the better way to go about it may be to set up an alert for the Specific Seats next to the seats you already have reserved, that way you only have to wait for one of those to open up.
With the Seat Alert options, we tried to strike a balance. If we allow users to get too specific as to exactly where the seats should be (other then aisle/window/exit row) then it not only can get more confusing to setup, but the likelihood of success decreases. Although a UD vs LD option is an interesting idea that we will consider for a future improvement.
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