Originally Posted by denis in denver

I am on 592 LAX-JFK on March 23. I put in for upgrade (regional) when I booked the flight a few weeks ago. It has been showing waitlisted since. Yesterday I noted that the flight was now showing RN9 but I was still showing waitlisted. I called the 1k desk to see what was going on. I was told that indeed there was upgrade seats in Business available but she could not manually upgrade me because it was automated. okay I said. I got up this morning to check and I am still waitlisted, yet the fare codes are still showing RN9.

Is this a computer issue or is something else going on. I am aware that there may be other pax ahead of me on the upgrade list (no way of knowing, I guess) but if that was the case those should be clearing and at some point the upgrades would be gone and not continuing to show at least 9 upgrade seats available.