I am on 592 LAX-JFK on March 23. I put in for upgrade (regional) when I booked the flight a few weeks ago. It has been showing waitlisted since. Yesterday I noted that the flight was now showing RN9 but I was still showing waitlisted. I called the 1k desk to see what was going on. I was told that indeed there was upgrade seats in Business available but she could not manually upgrade me because it was automated. okay I said. I got up this morning to check and I am still waitlisted, yet the fare codes are still showing RN9.

Is this a computer issue or is something else going on. I am aware that there may be other pax ahead of me on the upgrade list (no way of knowing, I guess) but if that was the case those should be clearing and at some point the upgrades would be gone and not continuing to show at least 9 upgrade seats available.

i have the same issue for a flight on March 23. I have been waitlisted since booking when I used a regional for upgrade. Yesterday and still today RN9 is listed but no upgrades seem to be going anywhere - certainly not to me. I called 1K desk she acknowledged that there was upgrade space available but she could not upgrade me manually. Said to wait for the system to work automatically. 24 hours later, still no joy and fare code still showing RN9