Originally Posted by mht_flyer

Certainly a website error and not correct. "K" fare is obviously accrue able according to United Fare information:

https://pss.united.com/CMS/en-US/Mar...es/united.aspx

This is one page I print out and keep on a bulletin board next to my desk.

If the trip was in the last say week or so, I'd wait a few more days and see if they shake out the posting of the miles/segments.

if not, then perhaps call in, but it sounds like given the still very high call volumes to wait at least a few days.

Good Luck!