With my ORD-SFO (Friday) showing RN9 & R9 for the past couple of days, I called the 1K Desk and was quickly connected with a GS agent in Dearborn that knew exactly what to do, and forced my upgrade ^. She also told me that they've been getting a lot of phone calls about this not working properly..
Originally Posted by
TWAB747nomore
UA is trying to get people to BY up much fewer clear in advance and many more are no resevred for the gate..... at 24 hours watch the seat map vanish
Perhaps. However, when the flight is RN9 & R9 after passing two upgrade slots (GS & 1K), there's obviously a problem...