Originally Posted by
yyzprincess
Request for International Upgrades cannot be processed until after 31 March a new Bug?
UA Insider , can you please confirm this. 15 minutes ago,I called 1K desk to book an international Tix. I indicated to the agent once ticketed I would like to use my GPU since there was RN/R seat available.
I was told as of today,I will not be able to request international upgrades until after 31 March when the issue will be fixed, because both the online upgrade system & agents can see GPUs in my account,however cannot pull them.
It was Elite Houston call center Agent.
I decide not to go ahead with my booking of course.
Is this a new bug?
On Upgrade unrelated: On old United Site one could view Upgrade History. Will New United Site offer it or is that option now history?
I was able to successfully request an upgrade for two itineraries from US to Costa Rica (DEN-IAH-SJO return SJO-IAH-DEN). The two outbound legs were upgraded right away and the return had one leg confirmed upgrade and one leg waitlisted. Not the most 'international' of flights and used RPU, but just another data point.