Originally Posted by
kwintheair
Same thing happened to me yesterday, although my online account still listed me as a 1K, when I printed my boarding pass online, I had zero status, and I had been re-assigned to the worst seat on the plane (in the last row)...when I tried to change my seat to one of the only two available seats left (E+ exit rows), it tried to charge me $29 for the seat. I ended up having to leave it as it was (no way was I going to pay for that seat!), and luckily at the airport the checkin desk was able to fix it (1K re-appeared on my boarding pass), and they were able to assign me to the E+ exit row seat. This trip was the last leg of a mileage run to Sydney, as part of meeting the 1K status match (from Delta Diamond)...I am also starting to question if getting this match to UA will be worth it, w/ all these hassles!!!
The miles from my SYD-LAX-ORD flight from March 4th just posted, which wiped out my ~21,500 EQM miles that had been there a couple of hours ago, leaving me with 0 EQM miles for 2012 (even the ~9226 miles for the new posting did not get credited as EQM miles)...
Also, I see that SYD has also magically gotten closer to ORD - it's now 9226 miles total, instead of 9232 miles, which is what it was before March 3rd (and every mile counts, since I'm still around ~3,500 miles short to meet the 35K 1K challenge!!)...
P.S. I also flew the day of the NWA-Delta IT system merger (HNL to some connecting city in the US), and I don't recall experiencing ANY issues, plus my online account had no issues either (w/ disappearing miles/status/etc.)! I am starting to lose patience...(luckily I do not have any more UA or Star Alliance flights currently booked...)
Interesting...I'm also currently in the midst of the 1K Status match as a Delta Diamond....maybe that has something to do with it. I'm still on hold to reach Web Support so I will mention that to them...going on 1 hour 45 minutes of this wonderful United hold music..."we're there. and there! and there! and there! and there!!!" Shoot me now...