Originally Posted by
DeltaDiamond76
Once again, I have a flight tomorrow that once I check in my boarding pass doesnt reflect my 1K status or have me on the upgrade list. No one at 1K desk can figure it out now I'm on hold for Web Support. Same drill I underwent Sunday for Monday morning's flight. I imagine nothing will be able to be done until I get to LGA tomorrow and have Continental person manually do it...which will be too late for an upgrade. This is getting mightly frustrating...has anyone else encountered this problem - looking for any guidance or help!!! On another note, I booked a flight on Delta a few hours ago for next week and cleared upgrade list a few hours later...maybe I should go back! UGH
Same thing happened to me yesterday, although my online account still listed me as a 1K, when I printed my boarding pass online, I had zero status, and I had been re-assigned to the worst seat on the plane (in the last row)...when I tried to change my seat to one of the only two available seats left (E+ exit rows), it tried to charge me $29 for the seat. I ended up having to leave it as it was (no way was I going to pay for that seat!), and luckily at the airport the checkin desk was able to fix it (1K re-appeared on my boarding pass), and they were able to assign me to the E+ exit row seat. This trip was the last leg of a mileage run to Sydney, as part of meeting the 1K status match (from Delta Diamond)...I am also starting to question if getting this match to UA will be worth it, w/ all these hassles!!!
The miles from my SYD-LAX-ORD flight from March 4th just posted, which
wiped out my ~21,500 EQM miles that had been there a couple of hours ago, leaving me with 0 EQM miles for 2012 (even the ~9226 miles for the new posting did not get credited as EQM miles)...
Also, I see that SYD has also magically gotten closer to ORD - it's now 9226 miles total, instead of 9232 miles, which is what it was before March 3rd (and every mile counts, since I'm still around ~3,500 miles short to meet the 35K 1K challenge!!)...
P.S. I also flew the day of the NWA-Delta IT system merger (HNL to some connecting city in the US), and I don't recall experiencing ANY issues, plus my online account had no issues either (w/ disappearing miles/status/etc.)! I am starting to lose patience...(luckily I do not have any more UA or Star Alliance flights currently booked...)