Originally Posted by
UA-NYC
Has anyone successfully used a RPU on a PS flight post-3/3? UAL.com won't take them at the moment, and I just had two different agents pull GPUs (when RPUs were available) to do the same. Not sure why this is so hard...
On hold right now (over an hour) after the reservation agent realized she could not deal with the issue and has transferred me to...um...someone else. She wanted to use a GPU (obviously I refused this option) and tried to tell me it was a booking fare issue (fare is W). I'm perfectly happy to use miles for now if I can get someone to tell me they will redeposit the miles and take one of my RPUs once this issue has been resolved.