Originally Posted by
mjsong
I was able to log in yesterday and was reminded of the new membership ID. Today, I couldn't log in any more, using either the old or new membership ID. The page told me to contact customer service. Waited almost 2 hours on the phone before I was dropped.
Is this a system-wide glitch that UA is actively looking at, or is it a unique problem that only affects me that I need to resolve by contacting customer service?
Try using the new MP # with your old PMUA MP password (case-sensitive), perhaps, instead of PMCO PIN.
I have heard of a few similar glitches, but most seem to have been ones folks found a way around (by some combination of new & old MP #s, CO OP #, and passwords & PINs). If you ever set up a username for your PMCO account, you can also try that and its password...