Originally Posted by
pedxing
I just tried to check in for my tomorrow-morning flight and it just returns an "error" page. Strangely, the itinerary shows no date in the "Current reservations" list, though the receipt is correct.
So I called the 1K line and have been waiting on hold for half an hour. So far, not a great experience with the new consolidated United!
I'm assuming they'll work it out. But I get nervous when it looks like my reservation is screwed up!
Update: Almost an hour on hold now. Yeah, the 1K line is just amazing! Not sure if I should hang up and try again...
I gave up after an hour. Called at 6:30 Eastern this morning and got right through.
Turns out I got an upgrade (yay!) to LAX that caused my connection to be dropped (boo) somehow. The agent was able to manually correct it and I could check in.
But she noted that the agents at the airport wouldn't have been able to fix this, so it's a good thing I called!^
Overall, I don't envy the poor IT guys who have to make this all work!