Originally Posted by
Strom
Originally Posted by
Ocn Vw 1K
This was answered by UA Insider earlier: if your MileagePlus number is in the reservation when you made it, it'll automatically be queued up into the CPU process.
But CPUs are not clearing automatically for many people for flights this week, as per many posts on this thread. A call to UA is definitely in order if R availability is showing and you're within the upgrade window (e.g. 96 hours for 1K), but not yet cleared.
Not true. The new system is modeled after the CO system and runs in sweeps at 24 hour intervals from flight time. So if you are within your window and see R>0, you may be upgraded the next time the system runs (at the next 24 hr window). This is different than the PMUA upgrade system where if you saw upgrade space in your window and weren't cleared, you could call in and get it cleared. The agents who tell you they can't do anything are correct. Those who bend the rules and force upgrades are allowing people to jump the queue and possibly bypass someone higher in priority than you.