FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 4, 2012 | 9:47 pm
  #869  
mrmophead
 
Join Date: Mar 2012
Posts: 3
Originally Posted by earendil31
I have an award itinerary that I booked well before 3/3, to which changes were made (also well before 3/3), for departure months from now. Post-changeover, I see that the flight I wanted to keep, as well as the flights I changed away from are all listed on the "view reservation" page. However, the receipt only lists the correct current flights, though it shows the cumulative number of seats to be assigned.
I have this same issue with a Continental award on United. My itinerary displays the same way as you state. The receipt is fine, except it has placeholders for seat assignments on the changed (deleted) segments.

Before 3/3, I had some "auto-changes" due to schedule changes. One of these changes had an illegal connection, which I corrected by calling Continental. After fixing the illegal connection (before 3/3), I checked continental.com and the itinerary was fine. I also pulled it up on united.com and I could see all the segments, including the ones that had been changed. Now, it appears the Continental variant is gone. I think the problem (if any) actually occurred back when the agent changed the ticket to fix the connection, and it's simply been carried over after integration. As I have a confirmed ticket, seats, and all seems A-OK otherwise, I'll wait a few days until things calm down with integration before calling.

(I'm a long-time lurker, and I came here to look for this same issue, so decided to reply to say, yes, there is at least one other. )
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