Originally Posted by
SeattleFred
The web support person I just talked to assured me that all of the merger-related problems have been resolved.
She was able to help me with my issue: I was locked out of website. She removed the lock (without asking me anything to verify my identity) and I was able to create a new PIN by using the Forgot My PIN link. (I had not forgotten it; it just stopped working.)
I was able to get through to web support fairly quickly via the 1K line.
How did you get through to Web support?
I was trying to figure this out - previous UA web support number goes to reservations, and can't find a web support number online or on the phone app. Called the elite number listed on my card for 1P (printed from the new web site) and there is no option for web support, and trying to speak it resulted in no recognition of this as an option.