FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 3, 2012 | 1:45 pm
  #487  
eagle92
 
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476
Originally Posted by transconsan
People need to ease off and have some patience. There will be some hiccups.
I wouldn't call unless:
There's travel requirements in the next week, you lose your seat, or you're trying to book tickets. Something actually URGENT!

The rest can be sorted out on a later date, like the following week or even later. I don't understand the urgency of some people calling in regards to RPU/GPU totals, full mileage not showing up, missing segments, etc, etc.

From personal experience integrating large scale systems. I'm actually surprised that I haven't read much major issues. People can always ask, why didn't they test A or anticipate B, there's always issues, large and small that are unanticipated when a product goes live. It'll be fixed. People just calm down and take a breath.
What s/he said...^
eagle92 is offline