Originally Posted by
c1mth0g
For those whose GPU and RPU balances are correct, can you confirm that you have not reserved/used them for any future itineraries (either for yourself or for someone else?)
As of right now, mine are still correct. I do have 1x future itin which has a RPU reserved (for a p.s. flight) and 1x with 2 GPUs reserved. My upgrade info has been correct all day, including before/after they got my miles copied over correctly. ^
I think the double-pulling explanation is correct, but it's not affecting everyone, so the circumstances aren't exactly clear.
Originally Posted by
halls120
Good catch. That's definitely a software issue, then. They're probably issuing the cookie for pss.united.com instead of just for united.com, or something to that effect. Shouldn't be a huge deal to fix, but I don't know how soon to expect them to fix it with other issues going on.
Originally Posted by
DeaconFlyer
You are automatically waitlisted.
Correction: you are
supposed to be automatically waitlisted. I've had several PMCO flights where that never happened. For two, I missed the upgrade because of it, and in one watched a CO Silver get u/g'd at the gate when I as a CO Plat sat in Y.
That was one thing the "Upgrade: Pending" and "Upgrade: Waitlisted" really helped with: showing when there was a problem. If my flight stayed at "Pending" after the window (or didn't show "Pending" or "Waitlisted" at all), I knew to call in and get it fixed.
CO had the superior waitlist display inside T-24, where you can see your position. But the lack of any feedback that you're actually waitlisted or are pending can be a problem.