Originally Posted by
ILikeComfort
All of my awards, miles, info transferred over correctly. However, I just tried to apply upgrades to a future reservation. I clicked "redeem upgrade" in the reservation, and the system took me to a different reservation.
I clicked "cancel" and was brought back to home screen. The system deducted 2 GPUs from my account anyway.
Neither the reservation I intended to upgrade nor the reservation I was brought to in error was upgraded. I cannot see where the upgrades went. On hold for 40 minutes.
Has anyone else had issues with GPUs disappearing today?
Yes, it seems like GPUs and RPUs were deducted twice from my account for itineraries in the future. This includes itineraries where the upgrade is confirmed, where the upgrade is waitlisted, and sponsored itineraries.