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Old Jan 7, 2012 | 3:45 am
  #17  
PVDtoDEL
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Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
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Originally Posted by WiseFlyer
I booked an RJ flight a few months ago, when I was Gold with AA. Subsequently my status changed to Platinum, but when I flew today, RJ insisted I was "only" Ruby, so they would not admit me to the lounge (in TLV.) I showed them my Platinum card, to no avail.

Has this happened to others? I thought the system should be better than this.
Just have them take out and reenter your FFN. Then the system should refresh.
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