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Old Dec 28, 2011 | 8:13 pm
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Originally Posted by saulblum
And read the following comment by a passenger who claims to have been at the checkpoint when this unfolded.
I would like to set the record straight. I, along with 7 other people on my small commuter flight alone missed our flight. According to American Airlines officials, TSA never alerted the airline to the delay and this could have been avoided with minimal communication between TSA and the airline. There were no other flights available that would get me to Honolulu today yet, so American Airlines re-booked me on the next available flight tomorrow morning.
Doesn't AA (American Eagle?) deserve some blame here? Eight (8) checked-in passengers didn't board a 50-person commuter jet, yet the gate agent didn't bother to check with the TSA checkpoint to see if there was a holdup?
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