The key issue is CO GAs don't know a thing about boarding. Really.
So when CO merged with UA, they are overwhelmed by the massive elite forces from the UA and fail to react accordingly.
And it is one of the reasons why SMI/J was forced to listen to us and switch back the old way.
Originally Posted by
TWA Fan 1
A few years, I was flying CO EWR-LAX. There were so many elites that the gate agent decided it would be more efficient to board the non-elites first (of which I was one).
That was quite a sight, boarding, while all the elites stood around, huffing and puffing...
Mind you, CO never had a boarding protocol akin to UA's system, they just boarded all elites together and then kettles by row...
Do you know what it means in UA? A Type A voucher
(FWIW, priority boarding is a PUBLISHED benefit.)
Originally Posted by
bentruler
10K is high I think. More like under 5K I'd bet.
I will say more like 2.5K.