Originally Posted by
skunker
I will repeat this again: IT'S NOT IN THE FARE RULES!
It's not in the fare rules I pull up on ITA, EF, EK, or the rules they sent with the e-tickets. Like I said before, the only mention of a cancel fee is for no-shows. This is not a issue of the fare not allowing a full refund with no charge. My question is, does EK have a blanket refund fee even for refundable tickets?
khalid26 says they do, but I cannot find that anywhere on the EK website.
Don't jump on me, my comment was a general comment with the difference between my rarely finding penalties vs his generally finding them
I have looked at the current rules and I also cannot see any $30 fee for business class tickets; I saw $15 mentioned on all economy fares , but nothing regarding a $30 on business fares
For the IOWLK1 fare I see
Originally Posted by EF
FARE RULE
CANCELLATIONS
BEFORE DEPARTURE
CANCELLATIONS PERMITTED FOR CANCEL/REFUND.
AFTER DEPARTURE
CANCELLATIONS PERMITTED FOR REFUND.
CHANGES
ANY TIME
CHANGES PERMITTED FOR REISSUE/REVALIDATION.
CHANGES/CANCELLATIONS
ANY TIME
CHARGE LKR 4000 FOR NO-SHOW.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
FAILURE TO OCCUPY A RESERVED SEAT ON ANY SEGMENT
OF THE ITINERARY WILL RESULT IN ALL SUBSEQUENT
SEGMENTS OF THE ITINERARY BEING CANCELLED.
IN SUCH CASES REFUND/REBOOKING WILL INCUR A CHARGE
OF LKR 4000.
----------------
IN CASE OF NO-SHOW ONLY ONE FEE IS TO BE CHARGED
I.E. EITHER THE NO-SHOW FEE OR THE REFUND/RE-ISSUE
/REVALIDATION FEE WHICHEVER IS HIGHER.
I cannot see anything that would limit the refund unless the wording is the weird bad grammer that fare rules can have
I would understand that as being LKR4000 for a no show ( approx $35 )
CHARGE LKR 4000 FOR NO-SHOW.
but is that sposed to be read as "CHARGE LKR 4000" and then goes on to start the NO SHOW part
If it is the latter , then would be $35
There is no general refund fee; I have cancelled and claimed refunds on tickets and received 100% refund where there is no cancellation penalty; I have been affected by exchange rate changes and credit card foreign currency fees where it has been in another currency, but as far as a penalty from EK, nothing that wasnt listed in the rules