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Thread: Cancel & refund process
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Old Dec 15, 2011 | 4:20 pm
  #19  
Zol
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Originally Posted by skunker
The refund charge is standard? EK charges to refund a refundable fare???


We booked a business ticket, I believe it is called Business Flex Fare on the EK website. I called prior to and after canceling and both phone agents said there should not be a charge. The only refund charge mentioned in the Fare Rules (IOWMV1) is $50 for a no-show. The flights aren't until February so this isn't a no-show. I actually need to rebook with the correct name.
Yes it is. Doesn't matter if its a flex fare in J or F or Y, most EK fares have cancellation charges. I have only seen a few F class fares which didn't have a fee.
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