Originally Posted by
exwannabe
I assume that you, and TTT, score many vouchers while traveling on the company dollar, and then use those for less frequent personal travel. If so, I feel your pain.
OTOH, if VDBs become harder to sell, it is a plus for me as the ECs have not changed in value for me.
I actually get most of my vouchers from SDC changes (changes in taxes or airport fees) so I have a couple of < $10 vouchers sitting in my profile. It would be nice to lump them with another voucher to increase the dollars off.
It really isn't a huge deal for me as I rarely have enough "saved" vouchers to make a big difference. But I will think twice about volunteering for a low dollar bump. But a $300-400 bump, if I have the time, would still be of interest to me.
Originally Posted by
ekozie
I'm just trying to figure out if DL believes that the amount of vouchers that are now going to expire unused is really significant enough to warrant this change, especially compared to the monetary value of customer recoil? Or am I missing their motivation in doing this? Perhaps IT is reverting to Windows NT servers that can't handle combining vouchers.
I doubt this has to do with hoping for expired vouchers and more to do with revenue/cash flow maximization. If you can combine 3 $400 vouchers to buy an $1,300 flight Delta is only getting $100 in cash from you (and likely paying cash to the government for taxes). On the other hand if you can only use 1 $400 voucher Delta is able to get $900 in cash.