Originally Posted by
mfdesquire
David:
Technically, you are absolutely right, but for practical purposes, it really doesn't matter that much. DL doesn't inform a purchaser that this is really a coach ticket with a confirmed upgrade unless one bothers to read the fine print of the fare basis, which most people never would do. The way they present it on delta.com, a reasonable person would think they are buying a FC ticket. You can't use fine print that most people will never read to counteract a false impression that you have provided in the main presentation.
Therefore, if you are on a P ticket and get downgraded (which can certainly happen if there is an equipment change), you will either get rebooked on an comparable alternative itinerary in First or else get compensation (if they don't offer you compensation, you should write and demand it, as you would legally be entitled to it).
No, they don't inform the purchaser well at all! I went back and looked at my tickets, booked at delta.com, and outbound is P, return is A. My booking preference was First ... I got zinged. So basically I'm screwed out of F if ANYTHING out of the ordinary goes wrong b/c I'm treated as Coach? I accept responsibility since no, I didn't read the entire
6 pages of fare basis info to see I actually purchased an "up" fare but if one types in "First" on delta.com, one should not be sold a "Coach" fare. A bit deceptive IMO but I'm stuck with these tickets now. Well, at least I'm going to HNL so it's not all bad.
Does DL even have a restricted F fare that's not an "up" and how does one get that on delta.com? It's not the non-refundable part I care about, it's the fact that I'm actually a coach passenger with an upgrade that bugs me.