FlyerTalk Forums - View Single Post - Jeff's speech at Deutsche Bank Aviation and Transportation Conference
Old Sep 14, 2011, 9:53 am
  #13  
channa
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Originally Posted by sxf24
Well, let's remember that there's a difference between F and C/J. It's not really fair to compare the two products between two carriers.
Why? They market it as "BusinessFirst" and the hold music even tells you it's an "international First Class experience at an affordable price."

Why all of a sudden when they fail to perform to the standards they communicate are we so quick to point out that it's no longer First Class?

If they called it Continental Business or BusinessPremier or BusinessElite or some other name, then sure, I'd see your point. But BusinessFirst is the moniker, and their advertising is well, their typical Rah! Rah! advertising.
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