Originally Posted by
njcommodore
When I've correctly authenticated I've never been asked to verify anything. Maybe they picked up your OP# but it didn't get your zip and sent you to the non-elite line.
Very first call to OnePass desk, no idea what's the protocol. But seems they did know who I was and greet with my name correctly.
Last edited by wendySFO; Jul 7, 2011 at 11:59 am