Elite desk hold time
#16
Original Poster
Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
Posts: 1,263
Very first call to OnePass desk, no idea what's the protocol. But seems they did know who I was and greet with my name correctly.
Last edited by wendySFO; Jul 7, 2011 at 11:59 am