Elite desk hold time

 
Old Jul 7, 2011, 11:31 am
  #16  
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Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
Posts: 1,263
Originally Posted by njcommodore
When I've correctly authenticated I've never been asked to verify anything. Maybe they picked up your OP# but it didn't get your zip and sent you to the non-elite line.
Very first call to OnePass desk, no idea what's the protocol. But seems they did know who I was and greet with my name correctly.

Last edited by wendySFO; Jul 7, 2011 at 11:59 am
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