Originally Posted by
mdlee3
Certain places have a higher population of foreign people so this can be more location based than airline based. For instance, a city like Miami will probably have a higher % of people with hard to understand accents than a city like Indianapolis for example.
I'm sure that's true but I can't be that sympathetic. Once in Bangkok, I flew China Airlines to Taipei and the
same Thai gate agent gave the boarding announcement in Chinese, Thai and (excellent) English. Accents are OK and while I've never experienced a gate agent who could not speak English clearly, yes, that should be a basic job requirement. I realize expecting trilingual gate agents would be a bit much in the U.S. but surely we can settle for clearly spoken English at least, no?