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Thread: list of WN website bugs/issues
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Old Jun 22, 2011 | 12:39 pm
  #61  
pinniped
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Originally Posted by texashoser
It'd be nice if someone could call and see if the CSR reps are aware of the error and the possible cause. I'll happily add this problem to the index.
Is there a phone number with no hold time and agents trained to create bug reports?

I've tried talking to various WN employees before about the many IT defects related to the RR1.0-RR2.0 transition. The two responses are (a) total ignorance combined with a complete "not my problem" attitude or (b) acknowledgement that the entire transition was handled poorly, the system is full of bugs because there was little testing...combined with a complete "not my problem" attitude.
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