list of WN website bugs/issues
#256
Join Date: Nov 2009
Posts: 17
I just took a trip with wife and son to ABQ and had an odd on-line check in experience. We each had a separate confirmation code, so I open three tabs in Firefox and entered the online check in information for each traveler and clicked the check in button. Because this was before T-24, I got the warning message but also the itinerary and the next check in button. At T-24 i clicked the button for my check in, changed tabs and clicked for my wife, and then the same for my son.
I went back to the first tab to look at my seat assignment, but when I wen to the tab where I checked in my wife, my seat assignments were listed. The tab for my son's check in showed the same. I had to go back to the start for each of them to get them checked in.
On the return I was using a MS IE browser, I used the same procedure except I completed the first check-in (from the landing spot on the home page) before continuing to the second and third. This time each person was checked in properly. But when I further clicked on the "print" button on the tab with my boarding pass, it printed my son's! I had to go back through the process to get to print my BP.
I have used the process in the past and it always checked us all in just fine. Just wondering if this was a known bug or if I was doing something worng.
I went back to the first tab to look at my seat assignment, but when I wen to the tab where I checked in my wife, my seat assignments were listed. The tab for my son's check in showed the same. I had to go back to the start for each of them to get them checked in.
On the return I was using a MS IE browser, I used the same procedure except I completed the first check-in (from the landing spot on the home page) before continuing to the second and third. This time each person was checked in properly. But when I further clicked on the "print" button on the tab with my boarding pass, it printed my son's! I had to go back through the process to get to print my BP.
I have used the process in the past and it always checked us all in just fine. Just wondering if this was a known bug or if I was doing something worng.
#257
Moderator, Southwest Airlines and Choice Privileges
Join Date: Mar 2008
Location: Central Texas
Posts: 3,036
Don't know about the MS IE thing on the return, but it has been a long time since it was possible to do multiple OLCI's on separate tabs in a single browser. It's been so long that I'm hazy on the details as to whether it started along with or some time after the numerous website changes that were completely unrelated to, but rolled out simultaneously with, RR 2.0. The key thing is that in the good ole days there was no session parameter (disc=, IIRC) in the OLCI URL. As soon as the session parameter became part of the URL, multiple OLCI tabs became a thing of the past.
The workarounds are: a) use one regular and one private/incognito (aka "porn") tab if you need to do two OLCI "transactions;" b) use multiple browsers for two or more OLCIs.
The workarounds are: a) use one regular and one private/incognito (aka "porn") tab if you need to do two OLCI "transactions;" b) use multiple browsers for two or more OLCIs.
#259
Join Date: Mar 2011
Posts: 6,286
Discovered an odd one this morning. This could burn some people if they're not paying attention.
Search for an itinerary, select flights at the default "$" setting. Then, back up and switch to Points. The screen refreshes and shows fares in points, but loses your previously chosen flight selections. If you click "Continue" without selecting any flights, instead of the expected red pop-up error "NO OUTBOUND FLIGHT SELECTED / NO RETURN FLIGHT SELECTED", you get an odd result screen that includes the cost in points plus cash, with the extra fees shown and included, and Excise Tax included but not itemized.
Attempting to complete the transaction, it does appear that they system will charge you both the points and cash. (I didn't actually complete the transaction, so I don't know for sure -- I stopped just before the final "PURCHASE" button.)
Search for an itinerary, select flights at the default "$" setting. Then, back up and switch to Points. The screen refreshes and shows fares in points, but loses your previously chosen flight selections. If you click "Continue" without selecting any flights, instead of the expected red pop-up error "NO OUTBOUND FLIGHT SELECTED / NO RETURN FLIGHT SELECTED", you get an odd result screen that includes the cost in points plus cash, with the extra fees shown and included, and Excise Tax included but not itemized.
Attempting to complete the transaction, it does appear that they system will charge you both the points and cash. (I didn't actually complete the transaction, so I don't know for sure -- I stopped just before the final "PURCHASE" button.)
#260
Join Date: Dec 2009
Programs: WN CP, Hyatt Plat, Marriott Gold, Carlson Gold, AA Gold
Posts: 350
If you do a basic search for an international flight, on the page where you see the displayed prices, if you look at the page source it appears that Southwest is going to be flying to Samarinda in Indonesia.
Once they inevitabally start this route, 'm sure they will launch from BWI. It's great that they think their 737's can handle the route.
In all seriousness, this is sloppy code.
Once they inevitabally start this route, 'm sure they will launch from BWI. It's great that they think their 737's can handle the route.
In all seriousness, this is sloppy code.
<option value="SRI" class="ID" > Samarinda, ID - SRI </option>