Originally Posted by jeffmilw

I don't understand why Hyatt can't fix their website issues.

I've tried to submit requests for missing points multiple times (for different stays) over the past 2 weeks, and every time I get an error stating there was an "unexpected error".

They had this problem a year or so ago... and it appeared to have been fixed.... but now, looks like it is back.

Anyone else experience the same issue???