Originally Posted by
NJTraveler
My problem is that when I request Senior Rates, the Diamond "Guaranteed Availability" comes up, despite rooms being available at any other rate listed. So then I have to call, and the Senior Rate is magically available!
I just encountered that too. It appears when the special rate plan is unavailable, Guaranteed Availability is displayed, making it appear the property is almost sold out. When you look at Best Available rate, all the room types appear. I really detest the new rate display! You have to search every option separately to find the best rates. You then have to click on the Rate Details to see the rate for each night of your stay, since it only shows the average rate.