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Old Jun 3, 2011 | 11:25 am
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EsherFlyer
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Originally Posted by CheeseToastie
My last retro claim (TK flights) in late October was done by e-mail with not a whimper of protest. But just this week I sent in an email claim for some CO flights and got the standard response saying I need to post in the original BPs.

So either they've stopped doing email claims altogether, or for those partners who need to validate claims before posting, they need the paper BPs.
Email of OLCI PDF or camera snap of BP 'stub' for a few LX flights for me in mid-March.
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